FAQ

+ How do I sign up for a Group Class or Private Session?

After registering for an account with SmartFit, you can then use the MindBody app to book into Group Classes or Private Sessions. You can get the app on your phone to make scheduling your appointments even easier! For a how-to guide on using the MindBody app, click here.

+ I have never done Pilates before - is that a problem?

Not at all! We recommend beginners to book at least one Private Session before entering a Group Class so that our highly-qualified instructors can assess you properly. This reduces risk of injury and ensures you get the one-to-one attention that you need for your first time.

+ How do I know which level of Reformer Pilates class to book?

Each Reformer class is suitable for a different level. If you are new to the Reformer or have taken less than 12 Reformer Pilates sessions, please sign up to a beginner-level class. Your instructor can advise you when you are ready to progress to Upper Beginner or Intermediate sessions, as this depends on strength and ability. Only clients who have been practicing Reformer Pilates for 1 year or more should sign up to Upper Intermediate. If you'd like to chat with us about which class level is best for you, you can get in touch here.

+ How many spaces are available for each Group Class?

We specialise in small class sizes so that each client gets the best experience possible. There are a maximum of 5-6 clients in each of our Mat Pilates, Reformer Pilates and TRX classes.

+ Can I refer a friend to SmartFit?

Yes, we would love you to! If you refer a friend who purchases a package of 10 or more sessions, we will credit your account with one free Group Class as a thank you.

+ What promotions do you offer for new clients?

If you haven't visited a SmartFit studio before, first of all - welcome! Exclusively for new clients, you can get:

+ How long is each package valid for?

Our 5 class packages are valid for 45 days, while 10 session packages are valid for 4 months and 20 session packages for 6 months, as per our Studio Policy.

+ What is your cancellation policy for Group Classes & Private Sessions?

If you cannot attend, please cancel or reschedule your session at least 24 hours prior to the scheduled start time. This is the same for both Group Classes & Private Sessions, as per our Studio Policy.

+ What do I need to bring with me?

All Group Classes and Private Sessions require you to wear grippy Pilates socks, which you can purchase in the studio for $25. Please also bring your own reusable water bottle. You can help yourself to filtered water in the studio. We provide cone paper cups only.

+ Are there changing rooms at SmartFit?

Yes, we do have one changing room on both the Level 1 and Level 4 studios.

+ How do I find the SmartFit studio?

We have 2 studios located at Tanglin Place, which is between Tanglin Mall and the St Regis Hotel. Enquiries, payments, bookings and purchases are all done at Level 1.

Our Level 1 studio is outside of the main building of Tanglin Place. Facing the entrance of Tanglin Place from the outside, turn left and walk down to the corner. We are the corner unit next to Sealy’s (across the road from St Regis Hotel).

To reach our Level 4 studio, please go into Tanglin Place and take the elevator to the 4th floor. Turn right out of the elevator, then turn left. Our door is the last one on the right! Just follow the good vibes…

+ What languages are Group Classes and Private Sessions available in?

Our instructors are multilingual! We offer Group Classes in English, Japanese and Korean. Private Sessions are available in English, Korean, Mandarin, Bahasa Indonesian, Tagalog, Japanese, Hindi and Marathi.

+ Can my doctor or physiotherapist refer me to SmartFit?

Yes, we are recommended by health and medical professionals island-wide! We are also compatible with some insurance plans.